Cookie Policy

Zenith Bank


  1. Introduction
    1. Our website uses cookies.
    2. Insofar as those cookies are not strictly necessary for the provision of [our website and services], we will ask you to consent to our use of cookies when you first visit our website.
  2. Credit
    1. This document was created using a template from Docular (
  3. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
  4. Cookies that we use
    1. We use cookies for the following purposes:
      1. Essential - These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.   
      2. Performance - This cookie is used by Google Analytics to persist session state.

        The cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session, and campaign data for the site’s analytics reports.

        This cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track pageviews.
      3. Targeting - This cookie is part of Google Analytics and is used to limit requests (throttle request rate).
      4. Strictly necessary - This cookie is used by service to remember visitor cookie consent preferences. It is necessary for cookie banner to work properly.
  5. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting and you can review Google's privacy policy at
  6. Managing cookies
    1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
      1. (Chrome);
      2. (Firefox);
      3. (Opera);
      4. (Internet Explorer);
      5. (Safari); and
      6. (Edge).
    2. Blocking all cookies will have a negative impact upon the usability of many websites.
    3. If you block cookies, you will not be able to use all the features on our website.
  7. Cookie preferences
    1. You can manage your preferences relating to the use of cookies on our website by visiting:
  8. Our details
    1. This website is owned and operated by Zenith Bank (UK) Limited.
    2. We are registered in England and Wales under registration number 5713749, and our registered office is at Zenith Bank (UK) Limited, 39 Cornhill, London, EC3V 3ND.
    3. Our principal place of business is Zenith Bank (UK) Limited, 39 Cornhill, London, EC3V 3ND.
    4. You can contact us:
      1. by post, to Zenith Bank (UK) Limited, 39 Cornhill, London, EC3V 3ND;
      2. by telephone, on +44 (0)20 7105 3950; or
      3. by email, using